Customer Support

Let's face it, an independent network like Fidelity has to do more to earn the great customer reputation you've given us. It's the reason why smaller enterprises like us will thrive - being product smart and service loyal to you, our customer, is a giant plus. We'll keep our answers to your most-asked network questions updated as we see new patterns emerge. Please find a list of today's most-asked questions. We want you to always have fast access to answers. You can always reach us at: 580-699-2020.

• Billing Support - Paper & Online Billing FAQs
• Cable Television Support - Basic Troubleshooting & iGuide Resources
• Internet Support - Helpdesk Contacting & Basic Cable Modem Troubleshooting Tips
• Telephone Support - Basic Phone Troubleshooting & Voicemail Instructions
• Contact Us For Additional Support